Kingia Privacy Policy

At Kingia, we respect your privacy and are committed to protecting the personal data you share with us when you play at Kingia casino online. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your own data. By creating an account and using our services, you agree to the practices described below.

Who We Are

Kingia is operated by Win Top Ltd, a company registered under number 16122, with its registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold licence No. ALSI-202509029-FI1. Throughout this policy, "we", "us" and "our" refer to Win Top Ltd trading as Kingia.

Information We Collect

We at Kingia collect information necessary to open your account, verify your identity, process payments and comply with our legal obligations. When you register for Kingia login access, we ask for your name, date of birth, address, e-mail address and phone number.

• We collect registration details, including your full name, contact information and date of birth
• We gather identity verification documents, such as passports, utility bills and, where required, video verification
• We record your transaction history, including deposits, withdrawals and your chosen payment method
• We track your gaming activity, including games played, bets placed and bonus usage, to maintain fair play and meet wagering requirements
• We collect technical data such as IP address, device type, browser and geo-location to secure your account and enforce our restricted countries policy
• We store correspondence with our support team, including live chat and e-mail exchanges

Information From Cookies and Similar Technologies

Our Kingia platform uses cookies and similar technologies to remember your preferences, keep you logged in and understand how visitors use our site. You can manage cookie settings through your browser, though disabling certain cookies may limit functionality.

How We Use Your Information

We use the data we collect to operate Kingia casino online safely and in line with our licence obligations. Our purposes include the following.

• We use your information to verify your identity and age before allowing deposits or withdrawals
• We process your data to manage deposits, withdrawals and bonus eligibility, including any Kingia casino bonus or Kingia casino no deposit bonus you claim
• We analyse your activity to detect fraud, money laundering and breaches of our terms
• We send you service messages, and, where you have consented, promotional communications about offers, a Kingia casino promo code or VIP rewards
• We use technical data to maintain the Kingia casino app, our website and our mirror domains, and to prevent access from restricted countries
• We retain records to comply with anti-money-laundering, tax and regulatory requirements

Legal Basis for Processing

We process personal data on the basis of performance of our contract with you, compliance with our legal and licensing obligations, our legitimate interests in preventing fraud and securing our platform, and, where applicable, your consent for marketing communications.

Sharing Your Information

We do not sell your personal data. However, Kingia may share information with trusted third parties where necessary to operate our services.

• We share data with payment providers, including our banking and cryptocurrency partners, to process transactions such as USDT, Bitcoin, Ethereum and card payments
• We share data with identity verification and anti-fraud providers to confirm your KYC documents
• We share data with game and software providers to deliver slots, live casino and sportsbook content
• We disclose information to regulators, auditors and law enforcement where legally required
• We may share data with professional advisers in connection with legal or compliance matters

International Transfers

Because Kingia operates internationally, your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we take reasonable steps to ensure it receives an appropriate level of protection.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal, tax and anti-fraud obligations. Verification documents, transaction records and communications may be kept for several years after account closure, as required by applicable regulations.

Your Rights

Depending on your location, you may have rights regarding the personal data we hold about you. We aim to honour these rights wherever they apply to your account with us.

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request erasure of your data, subject to our legal retention obligations
• You can object to or restrict certain processing, including direct marketing
• You can withdraw consent for marketing communications at any time
• You can request a copy of your data in a portable format where technically feasible

To exercise any of these rights, please contact us at [email protected]. If you wish to self-exclude or close your account, please write to [email protected].

Security of Your Data

We at Kingia use technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse or alteration. These measures include encryption, restricted internal access and ongoing monitoring of our systems. While we work hard to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Account Verification and Data Checks

Before processing withdrawals, we may request verification documents to confirm your identity, and we may lock your account if we cannot reach you by e-mail or phone within two weeks of a withdrawal request. If KYC information is not supplied in full within 14 days of our request, winnings may be confiscated in accordance with our terms. This process helps us maintain a secure environment for everyone who enjoys Kingia.

Marketing Communications

With your consent, we may send you updates about a new Kingia bonus, free spin offers, tournaments or VIP promotions. You can opt out of marketing messages at any time through your account settings or by contacting our support team. Opting out of marketing does not affect essential service communications related to your Kingia account.

Children's Privacy

Kingia services are intended solely for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage person will be closed and any funds handled in accordance with applicable regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of Kingia casino online after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or how to manage your preferences before you access Kingia login, please reach out to our support team at [email protected]. We are here to help you understand how your information is protected whenever you choose Kingia.